FAQ

Have questions about our services? Take a look at some of the frequently asked questions below.

Why opt for an aerial thermal inspection rather than a conventional visual inspection?

Many roofing issues simply aren’t visible to the naked eye. Drones with infrared sensors have transformed the way roof inspections can be performed, as they reveal thermal anomalies that are indicative of underlying problems. Infrared drones also make it significantly easier to be able to gather meaningful data even in hard-to-reach areas.

If my advanced solar system provides performance data, why should I get an inspection?

Advanced systems can provide general performance data, but even with this data, small faults can go undetected without the use of diagnostic thermal imaging. Small differences in output between panels could result from issues that can only be detected with a proper thermal inspection. Investing in a thorough inspection and initiating maintenance action can end up making a significant difference in your system’s performance.

Which areas do you service?

We provide drone services to the entire Dallas/Fort Worth metroplex. However, we can travel to accommodate certain requests beyond this general area.

What do you charge?

We strive to deliver maximum value to our clients with fair pricing. To make this happen, the rate we charge varies depending on the service and scope of the project (location, time required on site, airspace authorization required, etc.). If you have a project request, get in touch with us, and we will give you a quote.

When will the inspection take place?

For optimal results, certain environmental criteria must be met. Thus, we need enough advanced notice to plan the inspection with the following environmental criteria in mind.

– Precipitation: Precipitation is needed within the preceding 7 days but not within the preceding 24 hours. If the roof structure is compromised, this allows recent precipitation to seep in and show as a thermal anomaly during the inspection.

– Time of day: Thermal roof inspections should be done at night, within a couple of hours of sunset. This will prevent false anomalies from appearing in the data as a result of solar loading on the roof. In other words, at night, thermal anomalies from water penetration are more easily discernible. If a thermal roof inspection is performed during the day, the roof structure and any underlying moisture will be heated to the same temperature, skewing the results of the inspection.

– Wind: For best results, it’s recommended to perform the inspection when winds are light (less than 15 miles per hour). Strong winds can reduce the infrared signature we’re looking for, and this can adversely affect the results of the inspection.

Does anyone else have to be on site at the time of the inspection?

No. Since we perform our inspections with a drone, we don’t need to access any portion of the property other than a small area to safely launch and recover the aircraft.

Are you insured?

We sure are! We utilize the best in the drone insurance business to obtain liability coverage of at least $500,000 for every flight. But depending on the scope of the project and the assets in the area, if requested, we can obtain up to $10,000,000 in liability coverage.